Top Tech Jobs & Startup Jobs in Los Angeles, CA

The Director of Service Operations will lead strategy and initiatives for service operations to enhance customer experience. Key responsibilities include managing teams, driving process improvements, developing KPIs, and serving as an advisor to executives in a fast-paced environment, focusing on the needs of pros and customers.

As a Trust and Safety Incident Operations Specialist, you will manage and address user concerns to ensure a safe experience on the Thumbtack platform. Your role involves assessing incidents, liaising with cross-functional teams, and mitigating risks while providing excellent customer service.

As a Staff Applied Scientist at Thumbtack, you will lead initiatives applying machine learning and statistical principles to enhance our marketplace. Responsibilities include deploying algorithms, conducting experiments, analyzing diverse data sets, and mentoring other scientists while focusing on developing monetization strategies that connect homeowners with service professionals.