Companies ServiceNow

ServiceNow

Santa Clara, California, USA

Total Offices: 24

27,000 Total Employees

Year Founded: 2004

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We're Hiring!

Customer Success 1 Developer + Engineer 1 Marketing 1

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Artificial Intelligence

Cloud

HR Tech

Information Technology

Productivity

Software

Automation

We're putting AI to work for people.

As the AI platform for business transformation, we're putting AI to work across organizations — freeing people for work that matters. Making old tech work with new tech. Reaching across departments, from the front office to the back office and every office in between. Our ambition? To become the AI defining enterprise software company of the 21st century (or "AI DESCO21C," as we like to call it).

With more than 8,100+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be a Fortune 100 Best Companies to Work For® and World's Most Admired Companies™.

Explore your future career with us, visit www.servicenow.com/careers.

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

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ServiceNow Offices

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

At ServiceNow, we lead with flexibility and trust. For some, home is the primary workplace. For those who come into a ServiceNow workplace, you are empowered to make team-guided and individual-led decisions on how and when you use the workplace.

Typical time on-site: Flexible

HQSanta Clara, California, USA

Addison, Texas, USA

Atlanta, Georgia, USA

Austin, Texas, USA

Chesterfield, Missouri, USA

Chicago, Illinois, USA

Denver, Colorado, USA

Franklin, Tennessee, USA

Houston, Texas, USA

Kirkland, Washington, USA

Los Angeles, California, USA

Madison, Wisconsin, USA

Milwaukee, Wisconsin, USA

Minneapolis, Minnesota, USA

New York, New York, USA

Novi, Michigan, USA

Orlando, Florida, USA

Pleasanton, California, USA

San Diego, California, USA

San Francisco, California, USA

Santa Clara, California, USA

Vienna, Virginia, USA

Waltham, Massachusetts, USA

Washington, District of Columbia, USA

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What the Team is Saying

It feels like a community within my team. There are people that I have formed friendships with over a short period, and they're always there when I need them. I'm always challenged to do better, learn something new, and take risks.

Brady, Staff Software Engineer

One thing was clear: This team knew AI. I wanted to be part of that wave of innovation. Since then, there’s been no looking back.

Hasan , Senior Software Engineer

Collaboration within our team is fluid and flexible. We always think about what’s next, whether that’s scaling the design of our capacity infrastructure, teams, tools, or processes.

Jamil, Senior Manager, Reliability Engineering Management

My colleagues are very team-oriented–everyone carries a load. They’re always eager to help one another, and that’s one thing at ServiceNow that I’m really grateful for.

Shanequa, Support Account Manager

I've been with ServiceNow for over five years, and I couldn't be happier. I come to the office with a huge smile, happy to see my amazing team and do my interesting job. I'm helping people, I'm helping the world, and I'm just enjoying myself!

Katya, Senior Software Engineer, Quality Engineering

My experience with Launchpad was humbling and eye-opening. I connected with many other early career individuals and discussed imposter syndrome. Being able to voice that and not feel alone in that feeling, I was like, "Wow. I don't have to know everything." There's still room for me to grow, and there's grace there.

Alexander, Senior Diversity and Inclusion Analyst

I’m so proud of the way ServiceNow has continued to evolve as an employer who takes care of their people. We have generous parental leave; benefits to support our physical, emotional, and financial wellbeing; an incredibly supportive community; and a culture of trust that manifests in how we work.

Jaime, Vice President, Head of Global Marketing Strategy and Operations

We want to create a place where people want to come to work every day and do what they enjoy–where they feel challenged, collaborate with colleagues around the globe, and know what they're doing matters. It is really humbling to work with so many hardworking individuals who also want to see each other succeed and who are building something great.

Pat, Chief Technology Officer and Executive Vice President, DevOps

ServiceNow has always been a place where we work really hard, but we play hard. We like each other, and I can honestly say that in 11 and a half years, I have never once had a single colleague say to me, “That's not my job.” Everyone jumps in and is supportive. I've never had that experience working for another company.

Suzanne, Senior Staff Technical Writer

If I could clarify one thing about being an engineer, we're a lot more collaborative than people think. Engineers can be seen as always sitting by themselves in front of a computer in a dark room and code just streaming down it. However, we work closely with project managers and designers to create the best product for customers.

Viviana, Senior Machine Learning Engineer

Articles We're In

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Unleashing the Power of Innovation and Collaboration at ServiceNow’s UTG Connect

Brigid Hogan

Published on April 10, 2025

Unleashing the Power of Innovation and Collaboration at ServiceNow’s UTG Connect

The series of global events offers a unique opportunity for distributed teams to reconnect, strengthen team bonds and celebrate their achievements. Built In discovered the power of the event from the perspective of three ServiceNow team members.