Search the 10 jobs at First Entertainment Credit Union

Oversee the Business Intelligence program at a Credit Union, analyze organizational data for insights, create analytics to optimize performance, lead BI team in developing dashboards and reports, research and implement new BI tools and technologies.

Assistant Branch Manager (Floater) responsible for overseeing service expectations, goal achievement, and daily operations of various branches. Motivate, guide, and train teammates in effective service expectations and financial services. Full-time, onsite position based in Hollywood, CA.

The Sr. Member Service Officer (Floater) at First Entertainment Credit Union is responsible for delivering excellent member service, building member relationships, promoting products and services, and ensuring member satisfaction. This full-time onsite role in Hollywood, CA involves providing coverage for branches, assisting members with financial needs, promoting marketing campaigns, troubleshooting account matters, and more.

Responsible for successful branch oversight, service expectations, growth, and goal achievement. Lead, guide, and motivate staff for goal achievement and growth. Ensure operations are in accordance with policies and regulations. Manage employee life cycle activities and oversee Member Satisfaction Scores.

Lead internal process reflection meetings, oversee Voice of the Member program, perform root cause analysis, design and facilitate trainings, prepare business cases, manage employee life cycle activities, and advocate for continuous improvement.

Provide exceptional member service through various communication channels, educate members on digital self-serve options, resolve member issues, and promote credit union products and services.

Responsible for strategy, design, implementation, and support of vendor and custom solutions for core banking platform and enterprise applications. Oversee application architecture, development, and delivery to optimize operational efficiency through technology and automation.

The Sr. Member Service Officer at First Entertainment Credit Union is responsible for delivering excellent member service, promoting products, assisting with financial needs, and actively engaging with members. This full-time role involves assisting with account matters, promoting marketing campaigns, and meeting sales goals.

Sales Enablement Specialist providing project management and analytical support to senior sales leadership team. Responsibilities include sales reporting, market research, vendor management, and preparing business cases. Full-time, hybrid role based in Hollywood, CA.

First Entertainment Credit Union is seeking a Digital Product Owner to champion the Digital Banking vision and support strategic initiatives. Responsibilities include enhancing digital member experiences, monitoring channel metrics, analyzing data, and leading digital roadmap execution. Full-time, hybrid position based in Hollywood, CA.