Senior Software Engineer (Full Stack, Front-End Leaning)

ABOUT ARTERA

Our Mission: Make healthcare #1 in customer service.

What We Deliver: Artera (formerly WELL Health®) is the patient communication platform that delivers happier staff, healthier patients, and more profitable organizations. We enable two-way conversations between patients and their healthcare teams through secure, multilingual messaging across multiple channels – including text, email, and telephone. By unifying disjointed touchpoints into a single, intuitive channel, Artera fuels connected patient experiences and empowers organizations to deliver the best customer service imaginable. 

Our Impact: Artera helps 500+ healthcare providers facilitate more than 1 billion messages for 40+ million patients annually. 

Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023); Deloitte Technology Fast 500 (2021, 2022, 2023); Built In Best Companies to Work For (2021, 2022, 2023, 2024). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.

Artera’s Engineering department is seeking a talented Senior Software Engineer to join our Core Messaging team, focusing on product features that serve as a central hub, connecting and shaping multiple areas of our product suite. This role is ideal for someone with a passion for creating intuitive, real-time, front-end applications and a knack for solving complex technical challenges. You'll work on essential features such as the Collaborative Inbox ensuring seamless user experiences for healthcare staff.

As a front-end leaning (roughly 70/30 split) full-stack engineer, you'll collaborate with a robust team of software engineers, QA, and product experts to design and implement solutions that are foundational to our platform. This is a high-visibility, high-impact role where your work will be central to Artera’s mission of improving communication in healthcare.

Join our team and contribute to high-visibility work that directly impacts healthcare professionals and patients alike. Your technical expertise and proactive mindset will help shape the future of Artera’s communication platform.

Responsibilities

• Develop, test, and maintain front-end features for core messaging and staff communication functionalities, ensuring real-time performance and reliability.
• Collaborate with cross-functional teams to design scalable solutions and deliver high-quality features.
• Participate in Agile ceremonies, including standups, sprint planning, and retrospectives, as a Senior Engineer.
• Break down complex tasks into manageable work items, identify dependencies, and mitigate risks.
• Implement robust, cloud-based front-end applications with React and modern development practices.
• Debug and optimize performance for real-time events, latency, and state management.
• Lead by example in coding practices, project ownership, and proactive problem-solving.
• Contribute to on-call rotations to ensure the reliability of our systems.
• Mentor and collaborate with team members to elevate technical standards and achieve project goals.

Requirements

• 5+ years of professional expertise in TypeScript and modern front-end frameworks such as React. 
• Bachelor’s Degree in a STEM field preferred (equivalent experience in lieu of a degree is welcome).
• Experience building, deploying and maintaining cloud-based applications in production, including micro frontends (MFEs).
• Strong knowledge of RESTful web services and real-time, event-driven architecture.
• Demonstrated ability to deliver complex projects with cross-functional collaboration.
• Exceptional problem-solving skills and the ability to deconstruct tasks and anticipate risks.
• Effective communication skills, with a proactive approach to collaboration and seeking help.
• Familiarity with Agile development methodologies.

Bonus

• Experience with real-time events (e.g. Server Sent Events), Front-end state management, TanStack. 
• Background in building high-traffic, real-time collaboration software.
• Experience with AWS.
• Knowledge of healthcare technology and its unique challenges.

LOCATION

Artera values in-person collaboration and is currently hiring in the following US cities: Santa Barbara, Los Angeles, San Francisco/Bay Area, Kansas City, Seattle, Denver, Chicago, Boston, and Philadelphia (Wayne).

Artera HQ is in Santa Barbara, CA, with an additional US office located in Philadelphia (Wayne), PA. If you live in the Santa Barbara or Philadelphia area, your role will be hybrid, and you will be expected to work out of your designated office location regularly, following local office guidelines. While three days a week may be a general guideline, the specific requirement will be set regionally based on the needs of the local office and the role.

If you live in one of our other hubs, your role will be remote to start. As our team continues to grow in these cities, Artera will explore opening offices in these locations, but there is currently no timeline in place for that. Once that happens, in-office attendance will similarly follow regional expectations, with flexibility to align with the local office's norms and the specific job requirements.

WORKING AT ARTERA 

Company benefits - Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term & long-term disability, company equity, voluntary benefits, 401(k) and more! 

Career development - Manager development cohorts, employee development funds

Generous time off - Company holidays, Winter & Summer break, and flexible time off

Employee Resource Groups (ERGs) - We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join. 

Committed to Diversity, Equity, and Inclusion

Artera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status. 

With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. Artera is committed to leveling the playing field, and we encourage you to apply for positions even if you do not meet 100% of the criteria. We would love to connect with you and see if you would be a great fit for our role! 

We’re dedicated to creating an inclusive, equitable, and diverse workplace, where everyone feels safe to be themselves and diversity is a strength. Artera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind.

DATA PRIVACY

Artera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our Privacy Policy.