Benefits at Age Bold

Bold is seeking a motivated Member Experience Associate to conduct outreach to new and existing members, leading to increased enrollment and program completion rates. This is a full-time remote role reporting to the Head of Customer Success & Operations. Key responsibilities include daily outreach, achieving enrollment and engagement targets, and maintaining high customer satisfaction. Ideal candidates have 1-3 years of relevant experience, effective communication skills, experience with customer service tools, organization skills, and critical thinking abilities. Experience with older adults is a plus. Bold encourages applicants from underrepresented communities to apply, emphasizing a focus on fast learners willing to take on new challenges.

Bold, a healthy aging platform, is seeking a Growth Marketing Lead to own member acquisition channels and develop new avenues to reach older adults. This full-time hybrid role in LA involves optimizing performance of marketing channels and collaborating with Product and Clinical teams to optimize enrollment funnels.