As a Business Systems Analyst, Customer Experience, you will refine and improve customer support operations by analyzing ticket flow, implementing solutions, creating reports and dashboards, and collaborating with teams to enhance customer experience.

As a Customer Experience Operations Analyst at Crunchyroll, you will refine and improve customer support operations, automate workflows, analyze ticket flow, and provide insights to enhance customer experience. Collaborate with teams to pull reports, create dashboards, and standardize processes.

Senior Machine Learning Engineer responsible for creating personalized content recommendations for anime fans worldwide. Design and develop scalable recommendation system architectures, preprocess data, train ML models, measure effectiveness, and ensure operational excellence. Requires 5+ years of experience in recommendation systems, proficiency in Python, and familiarity with TensorFlow, PyTorch, GPU optimization, and cloud computing platforms.