Warehouse Ambassador

Who we are

About The Black Tux We’re here to help people look their best and feel confident—for big days and everyday. We design and manufacture modern formal wear with an incredible fit by sourcing natural fabrics like merino wool, breathable linen and cotton, plush velvet, and luxurious silk from the finest textile mills. With expert stylists in our physical showrooms across the US, our online predictive fit process, and an industry-leading customer service team, we guarantee a perfect fit every time.

About the team Our Warehouse Operations team is the heartbeat of our fulfillment process, expertly managing everything from inbound shipments to outbound deliveries, including returns, picking, packing, and shipping. Their precision and dedication ensure every customer receives the perfect fit, on time, so they can feel confident and look their best for life’s most memorable moments. By keeping operations seamless and customer-focused, this team plays a pivotal role in delivering experiences that help our customers own their most special occasions.

About the role The Black Tux is looking for a Warehouse Ambassador  to help with Inbound Shoe functions in our Pittston, PA warehouse. The Ambassador is responsible for training new and existing associates. Monitoring all productivity and quality of all outgoing inventory. This position will also ensure that orders are leaving with the customer in mind to uphold our high quality standards. The position will report to the Area Manager.  An ideal candidate will provide a positive example of performance, safety, and reliability to the rest of the team.

What You’ll Do

• Train new and existing associates on Receiving functions, and support those who need additional assistance
• Ensure all labor is conducted following the floor plan published each day
• Maintain a clean and organized work station
• Follow company safety policies and procedures and encourage other associates to do the same
• Follow the standard operating procedures and notify a lead or manager in case of any challenges 
• Notify lead or manager immediately about any quality defect
• Fulfill in-house supply orders to other departments
• Assist in the loading and unloading of palletized freight
• Inspect deliveries to ensure merchandise and supplies are as-expected
• Conduct weekly supply counts and update current supply levels in tracking spreadsheets
• Audit new inventory to ensure it matches the TBT existing inventory and standards
• Restock supply items and submit order requests for items in low supply
• Use machinery such as pallet jacks and forklifts to move inventory and supplies throughout the warehouse
• Perform other duties as assigned

Who You Are

• 1+ years of experience in a warehouse environment
• Previous experience in training  or a leadership position 
• Fast and efficient while maintaining a focus on safety, quality, and high attention to detail
• Naturally curious to understand themself and their work better
•  Understands general warehouse concepts such as 5S, Lean, PPE, MSDS, Root Cause Analysis - Korber knowledge is a plus
• Collaborative nature both when working with others and taking on a project 
• Takes pride in punctuality for themselves and their team
• Working knowledge of Gmail, Google Sheets and/or Excel, Google Docs
• Bilingual in Spanish and English




You describe yourself as kind, collaborative, and creative. You know ownership is more than responsibility; it's about taking pride in your work and accountability for any success or failure. Customer experience is at the heart of everything you do, it inspires and motivates you to hold a high expectation of yourself and your teammates. You are humble, inclusive, and respectful.

Benefits and Perks of Working at The Black Tux

• Warehouse Perks
• Competitive medical, dental, vision, and disability plans
• Option to participate in a  401(k) plan through Betterment 
• Weekly catered lunches
• Free snacks & beverages
• Generous paid time off 
• Paid time and a half for company-recognized holidays (i.e.Thanksgiving, Christmas Eve, Christmas Day, &  New Year’s Day). 
• Employee engagement & cultural events
• Free Rentals + discounts on garment purchases for you, your partner, and friends & family
• Team member discount on Marke jewelry products
• Bi-annual compensation review process

Diversity, Equity, Inclusion and Belonging 

We believe our people are our most important asset. The Black Tux is committed to bringing people together from various backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. We are an equal opportunity employer to all.

The Black Tux Participates in E-Verify. E-Verify is an internet-based system operated by the Department of Homeland Security and the Social Security Administration. It allows employers to confirm an individual's employment eligibility to work in the United States.

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