Sr. Director, Cloud Infrastructure

Get to Know Us:
It's fun to work in a company where people truly believe in what they're doing!
At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications.
Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.
Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers.
Work, Play and Grow at BlackLine!
Make Your Mark:
The Sr. Director, Cloud Infrastructure is an experience leader who will lead our SaaS Cloud infrastructure transformation. In this role, you will be responsible for overseeing our legacy co-location facilities, infrastructure teams (Systems, Networking and Storage), and own our Cloud Center of Excellence for Public Cloud. You will spearhead efforts to modernize our infrastructure for self-service capabilities, DevOps enablement, infrastructure as code and empower existing teams to transition to cloud technologies, and drive expansion of new cloud regions.
You'll Get To:

• Develop and implement our cloud strategy to support Hybrid & Multi-cloud solutions across various providers
• Lead the modernization of our infrastructure practices to enable self service capabiliites and streamline operations
• Oversee the transition of our Systems, Network and Storage team to cloud-enabled teams, fostering a culture of innovation and continuous learning
• Manage the shutdown of our co-location centers and final transition of core serices to cloud
• Champion the growth of our cloud center of excellence, providing expertise and best practices related to cloud computing across the organization
• Drive the expansion of our global cloud regions, ensuring high availability and performance for our applications. Including our capacity planning programs and resource planning with cloud vendors
• Lead and development of our FedRamp program, achieving and maintaining authorization
• Build strong relationships with stakeholders across the. Cloud, engineering and security teams
• Manage a high-performing team of cloud infrastructure specialists, fostering a collaborative and results-oriented environment
• Stay up to date on the latest cloud technologies and trends, identifying and evaluating new opportunities for optimization
• Create, refine, and maintain policies and procedures and operational documentation
• Manage business continuity and disaster recovery. Oversee annual DR tests
• Partner with our observability team on key infrastructure monitoring and capacity initiatives
• Work with SVP of Cloud Engineering & Operations and VP of Finance on vendor budgeting and risks associated with key vendors
• Ensure infrastructure systems are achieving security SLA's for patch management and obsolete equipment has a planned replacement/upgrade cycle
• Partner with project managers, peers and staff to ensure the successful delivery of technologies and processes
• Participate in Incident Commander rotation for minimum 6 months
• Participate as a Change Manager in our CAB process
• Oversee teams responsible for day-to-day global operational support to ensure 24/7 availability of the service

What You'll Bring:

• BS degree in Information Technology, Computer Science, or related field
• 10+ years of experience in an organization that supports and manages web-based applications
• 7+ years working in infrastructure management preferably with a public cloud vendor
• 7+ years of IT management and Capacity planning
• Proven track record of leading and executing large-scale cloud migration and modernization projects
• In-depth knowledge of cloud security best practices and compliance frameworks (FedRAMP a plus)
• Experience building and managing high-performing infrastructure teams
• Excellent leadership, communication, and interpersonal skills
• Strong analytical and problem-solving abilities
• Strategic vision and the ability to translate business needs into IT solutions

We're Even More Excited If You Have:

• Capable of technical deep-dives into code, networking, operating systems and storage
• 5+ years of experience in a leadership role
• Ability to communicate well with both business leaders and technical staff
• Significant experience with open source platforms and technologies
• Experience with software development processes and methodologies

Thrive at BlackLine Because You Are Joining:

• A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation!
• A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
• A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.

BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.
BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week.
Salary Range:
USD $234,000.00 - USD $312,000.00
Pay Transparency Statement:
Placement within this range depends upon several factors, including the applicant's prior relevant job experience, skill set, and geographic location. In addition to base pay, BlackLine also offers short-term and long-term incentive programs, based on eligibility, along with a robust offering of benefit and wellness plans.