SparkHaus is an early-stage start-up specializing in unlocking customer insights across the luxury product ecosystem. Our mission is to revolutionize customer relationship management in this industry through modern technology.
We’re looking for a Senior Project Manager to join our passionate team and be part of shaping the future of customer experience in the high-end luxury space. This is a contract-to-hire role. You will begin as a contractor with the expectation of becoming a full-time employee.
Key Responsibilities:
- Lead the planning, execution, and delivery of Salesforce and CRM projects from inception to completion.
- Collaborate with cross-functional teams, including developers, sales representatives, and customer support, to define project scope, goals, and deliverables.
- Develop and maintain project plans, schedules, and budgets to track progress and allocate resources effectively.
- Identify and mitigate risks, issues, and dependencies that may impact project timelines and deliverables.
- Communicate project status, updates, and key milestones to stakeholders and senior management.
- Conduct post-project reviews to evaluate outcomes, identify lessons learned, and implement continuous improvements.
Qualifications:
- Bachelor's degree in Business Administration, Information Technology, or related field.
- 5+ yrs experience in project management.
- Proven experience managing Salesforce and CRM projects, preferably in a start-up or technology-driven environment.
- Expertise in Salesforce platform configuration, customization, and administration.
- Experience with App Exchange and Salesforce partner programs is a plus.
- Strong understanding of CRM principles, processes, and methodologies.
- Excellent leadership, communication, and interpersonal skills.
- Ability to thrive in a fast-paced, dynamic work environment and adapt to changing priorities.
- Project management certification (e.g., PMP, PRINCE2) is a plus.
- Familiarity/experience with Agile methodologies.
- Experience with Jira is a bonus.
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Cie blends Silicon Valley DNA with the business maturity of serial entrepreneurs, seasoned venture capitalists, and Fortune 500 executives. Combined with the team’s strategic and operational expertise in technology, product development, brand building, and customer acquisition, Cie consistently drives positive outcomes across a wide range of business challenges.
Cie’s venture portfolio includes Cie Games (acquired by Glu Mobile), Nativo, ASAP Tire (acquired by Tire Rack), Titan School Solutions (acquired by LINQ), and a growing list of emerging start-ups. Cie’s leadership team has served key roles at transformational companies such as Amazon, eBay, Yahoo!, Overture, Pepsi, Nestlé, Saks Fifth Avenue, Goldman Sachs, and Internet Brands.
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