Staff Product Designer

THE CHALLENGE

Eventbrite is on a mission to bring the world together through live experiences. Our platform empowers event creators to design, market, and scale successful events, from small community gatherings to large-scale festivals. As we continue to evolve, we need a Staff Product Designer who can take ownership of complex problem spaces, lead strategic initiatives, and shape the future of our platform through design systems, product thinking, and mentorship.
As a Staff Product Designer, you’ll drive high-impact, multi-surface initiatives that span across teams and domains. You’ll not only craft intuitive, scalable experiences for event creators and attendees—but also help define the design strategy, align stakeholders, and elevate the team’s craft. This is a role for a design leader who thrives in ambiguity, scales patterns with intention, and brings teams along through clarity, vision, and storytelling.

THE TEAM 

You’ll be joining Eventbrite’s Product Design team—a passionate, collaborative group of designers, researchers, and design program managers who are committed to delivering high-quality experiences that balance user needs with business outcomes. We work closely with Product, Engineering, and Research to uncover insights, create alignment, and bring differentiated solutions to life. As a Staff Designer, you’ll operate at the intersection of product vision, team enablement, and design systems, helping to push the craft and strategy forward for everyone.

THE ROLE 

As a Staff Product Designer at Eventbrite, you will set a high bar for design excellence across surfaces, drive systems-level strategy, and lead through both vision and execution. You’ll own some of our most critical product initiatives, bridging product strategy with design patterns, ensuring consistency and craft across touchpoints, and mentoring designers to grow their impact. You’ll be deeply embedded in shaping our roadmap, guiding discovery, and helping translate insights into opportunities that scale across the platform.
You bring exceptional craft in interaction and visual design, fluency in systems thinking, and the ability to connect design work to broader organizational outcomes. You're someone who knows how to bring clarity to complexity, align cross-functional teams, and create momentum through thoughtful framing, storytelling, and rapid iteration.

YOU WILL:

• Own Strategic Product Initiatives: Lead cross-functional design efforts across multiple surfaces or end-to-end workflows, from early concepting to launch.
  
• Define Scalable Systems: Drive the evolution of foundational patterns and components that ensure consistency, scalability, and accessibility across the product ecosystem.
  
• Bridge Vision and Execution: Collaborate with product and engineering leaders to shape roadmaps and guide execution with clarity, rigor, and craft.
  
• Elevate Team Impact: Provide feedback and mentorship that uplifts the design practice across the team—supporting both the growth of individuals and the cohesion of the broader group.
  
• Champion User-Centered Thinking: Lead research-informed design strategy, mapping journeys and surfacing unmet needs to create differentiated product experiences.
  
• Design with Craft and Intent: Deliver high-fidelity, best-in-class design work, with exceptional attention to interaction, visual design, and polished details.
  
• Build Alignment and Influence: Drive cross-functional clarity through strong storytelling, persuasive communication, and evidence-based decision-making.
  
• Accelerate Learning Loops: Champion a culture of iterative design—through low- to high-fidelity prototyping, experimentation, and fast-paced learning cycles.
  
• Drive Operational Excellence: Identify opportunities to streamline design processes, scale tools and documentation, and improve collaboration across disciplines.
  
• Guide Purpose-Driven Growth: Identify new behavioral loops, ecosystem integrations, and platform-level opportunities to support Eventbrite’s long-term goals.

THE SKILL SET:

• Experience: 8+ years designing consumer-facing or SaaS digital products, with a strong track record of shipping impactful experiences at scale.
  
• Strategic Thinking: Proven ability to lead large, ambiguous initiatives and define the design strategy across features, platforms, and systems.
  
• Systems Expertise: Deep knowledge of design systems, reusable components, and creating coherence across complex workflows.
  
• Product Sense: Ability to connect user needs to product strategy, balancing desirability, feasibility, and viability in your design decisions.
  
• Craft Mastery: High standards in interaction design, visual polish, motion, and microinteractions. Able to deliver elegant, scalable, and accessible UI.
  
• Prototyping: Fluency with design and prototyping tools like Figma, After Effects, Rive, Protopie, Origami, Principle, Framer, and Webflow.
• Communication & Influence: Strong verbal and written communication, with a demonstrated ability to align cross-functional teams and advocate for design.
  
• Mentorship: Experience coaching other designers, helping elevate their craft, confidence, and career growth.
  
• Collaboration: A bias for teamwork and openness. You enjoy working closely with PMs, Engineers, and Researchers to create better outcomes.
  
• Growth Mindset: Passion for learning and continuous improvement—for yourself and the team around you.

BONUS POINTS: 

• Experience designing for multi-sided platforms or marketplaces.
• Experience contributing to or maintaining design systems at scale.
• Comfort navigating complex organizational structures and priorities.
• Experience leading platform or foundational UX efforts.
• Experience working in a fast-paced startup or growth-stage environment