Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.
- We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.
- We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.
- We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.
And we're building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.
Bloomreach is looking for a Senior Director of Engineering for our Discovery AI- driven Search platform! The work you do will impact much of the ecommerce traffic in US/Europe markets with customers in dozens of different verticals in the e-commerce space.
What tech stack do we use?
- Google Vertex AI, Nvidia NIMS
- Spark/Hadoop, EMR and DataProc
- GCP & AWS cloud infrastructure and services: redshift, big query, GCS, S3
- Databases - Postgres, Redis, SOLR
- Development languages - Python, Java, JS/Angular/React
What challenge awaits you?
As the Discovery Senior Engineering Director, you will lead a dynamic engineering team to enhance user experiences through advanced search technologies, personalized recommendations, and data-driven insights. The ideal candidate will have a strong background in artificial intelligence, and machine learning as it applies to information retrieval: commerce search technologies. This role requires a strategic thinker with a proven track record of managing large-scale software projects and leading state-of-the-art innovation in artificial intelligence and search.
You will lead the team to utilize insights from big data analysis and develop compelling new innovations using machine learning/AI to improve conversions and revenue on e-commerce customers. You will communicate and inspire the entire company managing up and down. You will manage the uptime of our systems, and ensure we meet our SLAs. And you are responsible for meeting our aggressive development schedules to keep ahead of the competition.
Your job will be to:
- Leadership and Management:
- Lead, mentor, and grow a high-performing engineering team.
- Foster a culture of innovation, collaboration, and continuous improvement.
- Develop and execute the engineering product strategy in alignment with the company’s goals and objectives.
- Technical Oversight:
- Oversee the design, development, and deployment of scalable and reliable software systems.
- Ensure best practices in software development, including code quality, testing, and documentation.
- Stay abreast of emerging technologies and industry trends to drive innovation.
- Project Management:
- Manage multiple projects and priorities, ensuring timely delivery and high-quality outcomes.
- Collaborate with cross-functional teams, including product management, data science, and operations, to define and deliver on project requirements.
- SaaS and E-commerce Expertise:
- Our solutions are for a multitude of customers, delivered via our SaaS platforms, this requires understanding how to deliver generic solutions for many use cases.
- Optimize system architecture for performance, scalability, and security for many configurations.
- Search and Data Science Integration:
- Lead initiatives to enhance search capabilities and data-driven decision-making.
- Integrate machine learning models and data science techniques into software products.
- Stakeholder Communication:
- Communicate effectively with executive leadership, stakeholders, and clients.
- Present technical concepts and project updates in a clear and concise manner.
You have the following experience and qualities:
- Education: Bachelor’s or Master’s degree, or PhD in Computer Science, Engineering, or a related field.
- Experience:
- 10+ years of experience in software engineering, with at least 6 years in a leadership role.
- Direct, and proven experience in SaaS, e-commerce, search technologies, data science, and machine learning.
- Technical Skills:
- Proficiency in programming languages such as Java, Python, or similar.
- Strong understanding of cloud platforms (AWS and GCP).
- Experience with big data technologies and frameworks.
- Strong understanding of Machine learning and AI best practices.
- Leadership Skills:
- Demonstrated ability to lead and inspire engineering teams.
- Excellent project management and organizational skills.
- Communication Skills:
- Strong verbal and written communication skills.
- Ability to articulate complex technical concepts to non-technical stakeholders.
Preferred Skills:
- Search/Recommendations
Professional experience
- Experience in leading high-performing technology teams and aggressively delivering on expectations.
- Technology background and skills with the aforementioned technologies (mainly Python and Java)
Personal qualities
- Motivation and willingness to work on big, time-sensitive projects
- Independence and self-organization to navigate you through ambiguous situations
- Fluency in English and exceptional communication skills for leading your team
Excited? Join us and transform the future of commerce experiences.Regional benefits:
- Health care including medical, dental, and vision insurance
- 401k plan with employer contribution
#LI-AB1
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A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
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We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
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We believe in flexible working hours to accommodate your working style.
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We work virtual-first with several Bloomreach Hubs available across three continents.
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We organize company events to experience the global spirit of the company and get excited about what's ahead.
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We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
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The Bloomreach Glassdoor page elaborates on our stellar 4.4/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5
Personal Development:
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We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
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Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*
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Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
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Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*
Well-being:
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The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
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Subscription to Calm - sleep and meditation app.*
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We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
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We facilitate sports, yoga, and meditation opportunities for each other.
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Extended parental leave up to 26 calendar weeks for Primary Caregivers.*
Compensation:
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Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
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Everyone gets to participate in the company's success through the company performance bonus.*
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We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
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We reward & celebrate work anniversaries -- Bloomversaries!*
(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)
Excited? Join us and transform the future of commerce experiences!
If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!
Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.
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