Receptionist

Focused on employment and labor law since 1958, Jackson Lewis P.C.’s 1,000+ attorneys located in major cities nationwide consistently identify and respond to new ways workplace law intersects business. We help employers develop proactive strategies, strong policies and business-oriented solutions to cultivate high-functioning workforces that are engaged and stable, and share our clients’ goals to emphasize belonging and respect for the contributions of every employee.

The Firm is ranked in the First Tier nationally in the category of Labor and Employment Litigation, as well as in both Employment Law and Labor Law on behalf of Management, in the U.S. News - Best Lawyers® “Best Law Firms”. 

Receptionist Job Description – Jackson Lewis

Focused on labor and employment law since 1958, Jackson Lewis P.C.’s 950+ attorneys located in major cities nationwide consistently identify and respond to new ways workplace law intersects business. We help employers develop proactive strategies, strong policies and business-oriented solutions to cultivate high-functioning workforces that are engaged, stable and diverse, and share our clients' goals to emphasize inclusivity and respect for the contribution of every employee.

The Firm is ranked in the First Tier nationally in the category of Labor and Employment Litigation, as well as in both Employment Law and Labor Law on behalf of Management, in the U.S. News - Best Lawyers® “Best Law Firms”. 

This position is located in Los Angeles and reports to the Office Administrator.

Job Summary

The receptionist is a key member of the office operations team comprised of the office operations and office services coordinators, and the office administrator. The receptionist is responsible for all functions related to receiving calls, clients, vendors, coordination of deliveries and faxes, and directs them to the appropriate individual(s) within the firm according to established policies and procedures. Maintains contact with all office personnel.  Observes confidentiality of client and firm matters.  Represents first line in office security. Must have a “can-do” positive attitude; be detailed-oriented, flexible and have a concern for the appearance, and operation of the office and support the success of the attorneys.

Essential Functions

• Welcomes clients, vendors, and visitors to the office in a professional manner and notifies the appropriate parties of their arrival; maintains visitor log as requested.
• Answers all in-coming calls to the main phone lines (for several JL offices) and directs calls appropriately.
• Maintains calm in the event of hostile and/or difficult situations and administers the appropriate use of emergency procedures.
• Arranges ground transportation for attorneys and/or clients as requested.
• Keeps reception area clean and organized.

Conference Services

• Schedules conference rooms in coordination with administrative staff.
• Ensures that all IT, catering, and other support services required are completed prior to meeting.
• Arranges catering and individual meal orders for meetings as requested and in collaboration with office services sets up conference rooms for meetings.
• Refers visiting attorneys/their assistants to JL travel page in Concur for local hotel options.

General Office Services

• Setup new hire keycards
• Order plants for new hires
• Coordinating visiting attorney setup
• Place lunch orders
• Manages parking and parking validations

Qualifications/Skills Required

• High School Diploma or equivalent required.
• Three plus years as a receptionist in a law firm or client-service organization.

• Ideal candidate must be a pleasant, professional, and tactful individual with ability to operate a multiple-line telephone console and greet clients, vendors, and visitors.
• The ideal candidate will have excellent written and oral communication skills, as well as the ability to multitask and prioritize.
• Ability to work independently with little supervision.
• Organized, with attention to detail and excellent follow-up skills.
• Excellent written and oral communications skills with a willingness to learn and take on additional responsibility.
• Punctual with excellent attendance.
• Must have a courteous and can-do attitude and be reliable, professional, with excellent teamwork skills.
• Clear and accurate communication skills.
• Proficient in Microsoft Outlook, Word, and basic Excel required.

Jackson Lewis understands that embracing our differences makes us a stronger, better firm. We appreciate the importance of having a workforce that reflects the various communities in which we work.  We strive to create an inclusive environment where diverse employees want to work and where they can flourish professionally. In furtherance of our culture, all qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law.

Pay Range:  $25.00 - $30.16/hour.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law. For those applying for a position in the city of Los Angeles, the firm will consider for employment qualified applicants with a criminal history in a manner consistent with applicable federal, state and local law.