AOL is a global media and technology company, representing the best of premium content and innovative platforms. Originally known as America Online, we once connected over 35 million people to the internet, becoming a cultural icon and business behemoth. We recognized digital as the future of media and set out to build a network to enable our company—and our users and partners—to capitalize on this new world. We've always had the drive and innovative thinking to mobilize the future. Now, we have the tools, the reach, and the resources to make this future a reality. We just need YOU!
The Member Services Project Management team within AOL, works at the cross-section between technical execution and business strategy and partners closely with Marketing, Customer Support, Engineering and the Product teams. Being a Project Manager on the Member Services team means driving impact by delivering measurable results across a wide range of areas. You'll be responsible for defining and guiding high-level goals and roadmaps, monitoring and communicating progress, and identifying and defining new program areas that support our existing and new products.
Job Responsibilities Include:
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Develop and implement new products and services by collaborating with cross-functional teams including Engineering, Product Management, Legal, and Customer Service
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Work with stakeholders to create comprehensive test plans, identifying operational integration needs and potential gaps for scaled support of new products and features
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Use data-driven analytics to define business problems, prioritize solutions, and develop precise success metrics to measure project performance and align with team goals
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Effectively manage complex projects from initial concept through global launch, focusing on scaling support and enhancing user experience
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Provide proactive communication of project updates, launch dates, and potential stakeholder impacts
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Create measurement and reporting frameworks to quantify the impact of launches, as well as monitor and analyze product and operational health metrics
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Build and manage strategic relationships with key product partners and effectively influence cross-functional stakeholders
What we're looking for:
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B.A. or B.S. degree (preferred but not required)
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4+ years of experience in end-to-end project and program management, product, and/or operations.
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Proven expertise in Agile project management methodologies and frameworks
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Strategic communication and program management skills in collaboration across cross-functional teams.
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Advanced analytical and problem-solving abilities focused on building scalable solutions
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Demonstrated track record of independent execution across competing priorities, with exceptional judgment and decision-making skills
The material job duties and responsibilities of this role include those listed above as well as adhering to Yahoo policies; exercising sound judgment; working effectively, safely and inclusively with others; exhibiting trustworthiness and meeting expectations; and safeguarding business operations and brand integrity.
At Yahoo, we offer flexible hybrid work options that our employees love! While most roles don’t require regular office attendance, you may occasionally be asked to attend in-person events or team sessions. You’ll always get notice to make arrangements. Your recruiter will let you know if a specific job requires regular attendance at a Yahoo office or facility. If you have any questions about how this applies to the role, just ask the recruiter!
Yahoo is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Yahoo will consider for employment qualified applicants with criminal histories in a manner consistent with applicable law. Yahoo is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please submit a request via the Accommodation Request Form (www.yahooinc.com/careers/contact-us.html) or call +1.866.772.3182. Requests and calls received for non-disability related issues, such as following up on an application, will not receive a response.
We believe that a diverse and inclusive workplace strengthens Yahoo and deepens our relationships. When you support everyone to be their best selves, they spark discovery, innovation and creativity. Among other efforts, our 11 employee resource groups (ERGs) enhance a culture of belonging with programs, events and fellowship that help educate, support and create a workplace where all feel welcome. Check out our diversity and inclusion (www.yahooinc.com/diversity/) page to learn more.
The compensation for this position ranges from $80,625.00 - $168,125.00/yr and will vary depending on factors such as your location, skills and experience.The compensation package may also include incentive compensation opportunities in the form of discretionary annual bonus or commissions. Our comprehensive benefits include healthcare, a great 401k, backup childcare, education stipends and much (much) more.
Currently work for Yahoo? Please apply on our internal career site.
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