Outside Sales Representative

Responsible for execution and achievement of established financial goals; accountable for the sales development and gross margin growth in an assigned territory from lead generation to close.  

Salary:  $82,200 - 103,300 range. Depending on position qualifications, job related skills and experience, education, certifications, and geographic location. 

Benefits:  Comprehensive benefits packages that include health insurance, retirement plans, vacation, vacation purchase program, and other employee assistance offerings.  

Schedule:  Monday thru Friday 

Responsibilities  

Individual must be able to perform the essential duties with or without reasonable accommodation.  

• Generate new business through analysis of assigned territory to identify new customers and markets;  

• Grow existing accounts through execution of a proactive sales plan with initiatives to include focus on lost & declining business in existing customer base;  

• Achieve maximum profitability by meeting or exceeding gross margin goals through effective negotiation;  

• Deliver superior service through consultative sales, preparing quality presentation materials, conducting demonstrations, detailing products and cost savings, determining customer needs and requirements, and offering solutions;  

• Research and develop information on new projects;  

• Develop knowledge of customer accounts within assigned territory, to include technical requirements, production volume and schedules, targeted pricing, applicable contract requirements, and competitive analysis;  

• Negotiate with vendors and coordinate efforts with Supply Chain groups for best product prices;  

• Work with Branch/Regional management and National Accounts team to develop strategic territory business plans, assist with proposals, contract research and negotiation, and implementation of sales strategies to achieve sales growth;  

• Ensure contractual compliance that may require difficult conversations surrounding deviations from contractual agreements in partnership with management and national account teams;  

• Identify and communicate work in process, threats, opportunities, and related market trends as appropriate;  

• Develop and continually improve product knowledge, pricing, and MRC Global systems, procedures, and strategy;  

• Aggressively respond to and meet sales opportunities by serving as the source for customers’ required information, maintaining consistent contact with all customers in the assigned area of responsibility;  

• Develop customer retention strategies by consistently illustrating MRC Global’s value proposition in conjunction with evolving customer needs;  

• Drive effective partnership with Branch team; communicate to deepen understanding of customer business processes, buying procedures, and expectations for service;  

• Attend branch meetings; Share information; Instill vision and create enthusiasm to achieve goals;  

• Partner with branch and other internal resources to investigate and resolve all customer complaints promptly. Evaluate source of problem and follow to resolution;  

• Perform related administrative functions in accordance with MRC Global procedures to include quotations, order placement, delivery confirmation, processing changes and returns, and responding to messages and inquiries;  

• Work with branch warehouse to achieve delivery performance goals, ensure orders are filled as promised, keeping customers informed of order status;  

• Advocate and engage in promotion and maintenance of safety initiatives;  

• Exercise care in all activities; demonstrate safety leadership; address and report workplace hazards, injuries, or illness immediately;  

• Carry out other duties within the scope, spirit, and purpose of the job;  

• Take reasonable care for the safety and health of yourself and others; report workplace hazards, injuries, or illness immediately.  

Qualifications  

Any combination of requirements, which provide knowledge and abilities necessary to perform essential duties and responsibilities, will be considered.  

• Undergraduate degree in a related field or equivalent combination of education and work experience that provides the knowledge and abilities necessary to perform the work;  

• Any combination of four or more years in customer service, inside sales and/or warehouse services in a position with increasing responsibility, to include demonstrated sales negotiation experience;  

• Demonstrated knowledge of PVF materials and ability to understand scope of services to include pricing, supply, and contract terms;  

• Demonstrated competence in the use of computers and software applications;  

• Demonstrated ability to communicate and promote ideas and transfer detailed knowledge to others in one to one or group situations;  

• Willingness and ability to be on call as needed to provide 24-hour service to customers;  

• Willingness and ability to travel within and outside branch service area, with occasional overnight stays;  

• Valid Driver’s license with the ability to meet the MRC Global vehicle policy.  

Additional Qualifications:  

• Must have the ability to provide documentation verifying legal work status;  

• Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries;  

• Ability to understand and comply with MRC guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines.  

Working Conditions:  

 For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions.