Office Manager

About Sony Music Entertainment

At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time.

Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship.

Sony Music Entertainment is a member of the Sony family of global companies.

As the Office Manager for RCA you act as an RCA  team “concierge” and be responsible for the oversight of the general working of RCA Facilities & day to day functions. You may also be asked to provide executive administration support as required. Office management locations include RCA’s LA Headquarters (Culver City/LA) and the RCA NYC office (25 Madison); and in addition liaise with the RCA studio (Culver City/LA). You will report to the COO RCA Records and must be based in Los Angeles. This is not a remote position and will require onsite presence 5 days a week.

What you'll do:

• Oversee the overall operations and efficiency of the NY and LA RCA offices and studio conjointly with the studio manager; Serving as direct liaison for coordinating label visits, creating guest passes/liasoning with respective security teams and follow visitor protocols, greeting guests, managing and setting up conference room space for meetings
• Day to day communications and technology assistance in running meetings via Zoom, audio playbacks etc; Must liaise with IT, facilities, and A/V to ensure day to day operations run smoothly
• Manage office and studio floor plans – ensure accuracy of allocation charges, manage space allocations and create setup for all new employees. Oversee and manage all aspects of employee moves
• Serve as point of contact for NY and LA-based staff as relates to Sony facilities regarding building policies and work to be done or maintenance issues; IT regarding purchased employee equipment; Liasoning with LA based Sr Dir of Facilities and 25 Madison building operations manager; other vendors as needed
• Serve as ‘New Hire’ employee onboarding facilitator
• Order office supplies for the offices, studio and staff needs
• Distribute mail throughout office and coordinate outgoing mail ie. purchasing labels, shipping boxes, managing FedEx/USPS/Amazon accounts
• Manage invoicing and finances for office related expenditures
• On site coordination of RCA events and meetings; e.g. international meetings, artist showcases & playbacks, and staff team events. In addition, external event coordination as required (To note: RCA employees block travel around festivals & events)
• Work closely with finance on budgeting and researching travel/event options (venues, location sites, transportation, catering, permits as necessary, etc.), develop proposal and make recommendations, select vendors and sign contracts ensuring competitive pricing and oversee execution
• Liaise with internal Tour Marketing Department on administering artist & employee travel expenses and bookings
• Build and maintain relationships with SME executives, RCA artist management teams
• Temporary executive administrative support as required
  • Calendar management
  • Book flights, cars and hotel for executive travel
  • Submit bi-weekly T&E reports for business expenses
  • Work closely with touring and marketing team for concerts and artist events that executive attends; ei coordinate tickets/passes, arrival, artist meet and greets, etc
  • Compile distribute company wide meeting agendas

Who you are:

• 3 plus years administrative experience required (music industry experience a plus)
• Bachelor’s Degree preferred
• Requires knowledge of Macintosh based computers, Microsoft Office Programs (Word, Outlook, Teams), Adobe, Zoom, etc
• IT / Audio + Visual experience and comfort required
• Ability to multitask and meet pressure deadlines
• Flexibility with hours
• Highly Organized
• Excellent written and verbal communication skills
• Fan of music!
• Positive, can-do attitude with great people skills in a fun and lively setting!

What we give you:

• You join an inclusive, collaborative and global community where you have the opportunity to fuel the creative journey
• A modern office environment designed to foster productivity, creativity, and teamwork
• Our Hybrid with Flexibility approach combines the flexibility of remote working with the benefits of in-person collaboration whenever we need to come together to do our best work. Managers will partner with their teams and employees to establish work arrangements that meet the business, team, and individual needs.
• An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching
• Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition and student loans
• We invest in your professional growth & development
• Time off for a winter recess

Sony Music is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.