Director, Revenue Operations

EvenUp is one of the fastest-growing generative AI startups in history, on a mission to level the playing field for personal injury victims, which range from motor vehicle accidents to child abuse cases. Our products empower law firms to secure faster settlements, higher payouts, and better outcomes for those who need it most.

EvenUp is hiring a Director of Revenue Operations to manage our Sales Operations, Marketing Operations, and Customer Success Operations functions and empower all our Go-to-Market teams to achieve their ambitious goals. This role will own and manage the GTM tech stack, surface critical metrics across our prospect and customer journeys, set rules of engagement for our GTM teams, and optimize all aspects of our revenue-generating process. This is the perfect role for a data-driven leader who thrives in a hyper-growth environment at one of the fastest-growing tech companies today and is excited by partnering with leaders across our GTM functions.
What you'll do:

• Collaborate with GTM leadership on the most critical process, resource, and tooling needs

• Use data to unearth and optimize all aspects of our customer lifecycle from lead generation through retention and renewal

• Own Go-to-Market reporting, sharing critical conversion, attainment, and ROI metrics to guide strategic decision-making

• Develop and maintain forecasting models, providing insights to executive leadership on sales, pipeline generation, and churn

• Set rules of engagement across the Sales team with clear responsibilities and opportunity ownership

• Own the commission structure across sales and customer success, aligning compensation incentives with business objectives

• Own and optimize the sales technology stack, including CRM, marketing automation, and sales and customer engagement tools

• Grow and shape the Revenue Operations function to provide the analytic and tooling capabilities to support business objections

What we look for:

• Minimum of 7 years of experience working in Revenue Operations, Sales Operations, Marketing Operations, or a related function

• Strong analytic skills with experience in shipping Marketing and Sales reporting in common BI tools

• Ability to translate data and metrics into actionable insights that guide decisions

• Understanding of CRM capabilities and modern Revenue Operations tools

• Proven track record of driving revenue growth and operational efficiency

• Experience managing and growing a Revenue Operations Team

• Comfort and desire to operate at ground level and getting into the weeds with the team when needed

• Ability to deliver results in a fast-paced startup environment

• Excellent stakeholder support and management, with the ability to balance multiple and competing asks for time and resources

• Ability to problem solve quickly and effectively, while keeping the needs of the whole business in mind

Notice to Candidates:

EvenUp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (https://jobs.ashbyhq.com/evenup) or reputable job boards like our official LinkedIn or Indeed pages, and all official EvenUp recruitment emails will come from the domains @evenuplaw.com, @evenup.ai, @ext-evenuplaw.com or [email protected] email address. 

If you receive communication from someone you believe is impersonating EvenUp, please report it to us by emailing [email protected]. Examples of fraudulent email domains include “careers-evenuplaw.com” and “careers-evenuplaws.com”. 

Benefits & Perks:

Our goal is to empower every team member to contribute to our mission of fostering a more just world, regardless of their role, location, or level of experience. To that end, here is a preview of what we offer:

• Choice of medical, dental, and vision insurance plans for you and your family

• Flexible paid time off

• 10 US observed holidays, and Canadian statutory holidays by province

• A home office stipend

• 401(k) for US-based employees

• Paid parental leave

• Sabbatical program

• A meet-up program to get together in person with colleagues in your area

• Offices in San Francisco, Los Angeles, and Toronto

Please note the above benefits & perks are for full-time employees

About EvenUp:

EvenUp is on a mission to level the playing field in personal injury cases. EvenUp applies machine learning and its AI model known as Piai™ to reduce manual effort and maximize case outcomes across the personal injury value chain. Combining in-house human legal expertise with proprietary AI and software to analyze records. The Claims Intelligence Platform™ provides rich business insights, AI workflow automation, and best-in-class document creation for injury law firms. EvenUp is the trusted partner of personal injury law firms. Backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures (BCV), SignalFire, NFX, DCM, and more, EvenUp’s customers range from top trial attorneys to America’s largest personal injury firms. EvenUp was founded in late 2019 and is headquartered in San Francisco. Learn more at www.evenuplaw.com.

EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.