Director, Music Operations

As the Director, Music Operations for Riot Games Music (RGM), you will establish the operational foundation that empowers one of Riot’s most innovative divisions. Reporting to the VP of Global Music, you will lead the goal setting, strategic resourcing, team management, and production roadmapping necessary to ensure RGM delivers world-class music services to our partner teams. This role is integral to shaping RGM’s creative ecosystem, bridging artistry and structure to drive impactful, scalable results.

Your deep expertise in music and production, combined with your talent for mentoring creatives and streamlining processes, will play a pivotal role in aligning RGM’s creative operations with its future vision and business goals. This role demands a strong leadership presence, profound knowledge of creative craft, and a strategic approach to team operations, fostering healthy team dynamics while delivering world-class music.

Success in this position requires extensive experience in the production and management of music , including a comprehensive understanding of how music is conceived, produced, and integrated into content and games. Equally important is the ability to lead and inspire a diverse team of creative professionals, including producers and composers, while driving seamless collaboration with leaders across RGM’s key functions: Creative, Product, Music Supervision, and Label Operations.

Your operational leadership will unify RGM, fostering an environment where creative innovation and operational excellence thrive in harmony, enabling the organization to deliver impactful, scalable, and unforgettable music experiences.

Responsibilities:Creative Operations & Team Leadership

• Strategic Team Building: Partner with VP of Music and RGM leaders to define the skills and expertise needed across RGM’s creative and production teams, ensuring a robust and adaptive talent bench.
• Leadership & Mentorship: Be a creative mentor to producers and composers, guiding them toward excellence while fostering their artistic and professional growth.
• Sustainable Team Health & Morale: Innovate and implement ways to sustain team well-being and collaboration, bridging the gap between creatives, music supervisors, business and label operations.
• Legislate Best Practices: Establish and socialize standards of excellence for music production processes, ensuring consistency in quality and creativity.

Production Management & Optimization

• Production Roadmaps: Develop and manage a view on all production schedules and roadmaps to align with RGM’s creative vision and deliverables.
• Develop and manage a demand planning process to forecast workload needs and ensure an equitable distribution of projects among music composers, balancing capacity, deadlines, and creative priorities to optimize output and quality.
• Workflow Innovation: Design scalable, efficient workflows for music conception, production, and delivery, eliminating bottlenecks and improving cross-functional collaboration.
• Output Excellence: Partner with all RGM leaders to set and uphold high standards for music production quality, system improvements and team performance.

Cross-Team Collaboration

• RGM Operational Alignment: Act as the bridge between Creative, Product, Music Supervision, Business Affairs and Label operations, ensuring cohesive collaboration between all teams.
• Regional & Publishing Alignment - build rituals, processes and shared understanding of RGM’s systems and best practices for Regional and Central Publishing teams 
• Audio & Central Creative Alignment - build solid bridges and operational alignment with the Audio Discipline and Central and Publishing Creative departments to leverage best practices, shared tools, systems and drive innovation with music for Riot
• Resource Support: Equip creative teams with the tools, processes, and resources they need to succeed.
• Metrics & Reporting: Establish performance metrics and retros for creative and operational outputs, providing actionable insights to executive leadership and GLTs.

Required Qualifications:

• Music Industry Expertise: 12+ years music creation, production, and the broader industry, including working with producers, composers, and studio operations.
• Creative Leadership: Proven ability to lead and mentor creative professionals while fostering innovation, accountability, and collaboration.
• Operational Rigor: Demonstrated success in designing and implementing operational systems tailored to creative teams, with a strong focus on scalability.
• Project Management: Mastery of managing complex, multi-disciplinary projects with tools and methodologies such as Agile or Lean.
• Leadership Presence: Exceptional ability to inspire and align cross-functional teams, influence decisions, and advocate for creative excellence.
• Interpersonal Communication: Strong communication skills, adept at translating creative objectives into actionable operational strategies.

This role offers a unique opportunity to bring operational mastery to a highly creative and innovative environment. If you’re passionate about empowering creatives and have a deep understanding of the music business, we’d love to hear from you.

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work.  Being a dedicated fan of games is not necessary for this position!

Our Perks:

Riot has a focus on work/life balance, shown by our open paid time off policy, in addition to other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner and children, and a 401k with company match. Check out our benefits pages for more information.

Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming.

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.