Aggregate Spend, Senior Manager

The Transparency roles have primary responsibility for operationalizing and managing Genentech’s Aggregate Spend and Transparency operations, ensuring applicable reports and regulatory obligations are met in a complete, timely and accurate manner.  These roles play a critical internal customer-facing leadership role in advancing the goal of driving seamless, consistent, and meaningful patient and other customer experiences by enabling effective navigation of and adherence to relevant and delegated regulatory requirements. 

The general purpose of these roles are to operationalize and manage Genentech’s compliance with internal policies, procedures and external laws specific to state and federal reporting, tracking and registration obligations for pharmaceutical manufacturers specific to interactions with HCPs.  The role requires deep subject matter expertise, researching skills and data analysis to validate relevant data and information is timely, accurate and complete and ensure all obligations are met in accordance with requirements.   

Key Accountabilities

• Act as a subject matter expert and provide advice and support to applicable internal stakeholders on transparency regulations to assist with decision making and implementation.

• Provide exceptional guidance by diligently answering system, process, and transparency related questions; engage other departments/functions, as necessary, to resolve issues/questions.

• Draft, develop, implement, train and continuously educate internal employees and stakeholders on relevant requirements, systems, and processes governing transparency reporting to drive adoption and adherence.

• Identify opportunities to improve data collection and reporting processes, systems, capabilities, and customer experiences to enhance quality, effectiveness, and efficiency.

• Use metrics to proactively identify trends and outliers for ongoing analysis.  

• Stay abreast of new/updated Healthcare Compliance Office (HCO) policies and external laws/regulations and update or implement operations to maintain compliance.

• Draft and implement SOPs/working instructions to enter, research, monitor, and/or validate HCP/HCO spend data for compliance with internal policies and state/federal transparency reporting requirements and state HCP related tracking and registration regulations.

• Proactively research and monitor changes to applicable state and federal regulations and update internal business assumptions and procedure documents accordingly, at the direction of and in conjunction with HCO and Healthcare Law Group (HLG).

• Ensure adequate documentation and records retention standards to effectively support and enable team operations.

• Triage and escalate compliance concerns and/or questions to manager and/or the HCO/HLG if needed, to ensure adequate follow-up and solution.

• Facilitate and/or represent Transparency and Aggregate Spend Operations (TAgg Ops) in cross-functional and other key meetings, projects, programs, and other forums.

Competencies

• Has impeccable ethics. Demonstrates, or has proven abilities to demonstrate, Roche Values & Leadership Commitments.

• Requires limited direction to complete standard work.

• Excellent project management and logistics skills: can prioritize multiple tasks and goals to ensure timely, on target and within-budget accomplishment of such.

• Proven track record of effective decision-making: makes good business decisions and consistently exercises sound judgment. Applies sound judgment around escalation of issues.

• Strong verbal and written business communication skills: highly adept at synthesizing and summarizing complex and/or voluminous content into clear, concise and actionable communications.

• Strong process-orientation: has proven effectiveness in identifying, developing and implementing scalable/sustainable processes and other continuous improvements to achieve organizational efficiencies and increase effectiveness.

• Strong business acumen: understands how the business “works” and demonstrates consistently effective navigation” across the organization.

• Thinks “outside of the box” for solutions. Applies creative problem solving and appropriate business solutions to effectively address compliance risk.

• Strong influencing skills: proven track record and experience building and cultivating relationships with key partners and stakeholders across organizational levels. Ability to manage conflict and negotiate corrective actions with cross-functional stakeholders.

• Demonstrates ability to identify appropriate resources. Exercises good judgment in terms of when to leverage internal resources.

Qualifications

• Bachelor's Degree 

• Demonstrable abilities organizing, prioritizing, and executing on daily business activities as well as project-based and long-term projects and programs

• Thorough knowledge of state and federal regulations related to HCP/HCO spend reporting, tracking and registration for pharmaceutical manufacturers

• Certified compliance professional is a plus (pharma specific compliance certification must be obtained w/in 6 months of appointment)

Experience

• Sr. Manager - Work experience with at least 6 gained in compliance, aggregate spend, sales or marketing in the pharmaceutical, biotechnology, management consulting, or other regulated/related industry

• Must demonstrate in-depth knowledge of the bio/pharma industry required (compliance, legal, clinical affairs, and product marketing).

• Must demonstrate in-depth knowledge of the legal and regulatory environment, as it relates to healthcare compliance / aggregate spend in the bio/pharma industry preferred (includes anti-kickback statutes, government fraud & abuse, off-label promotion, PhRMA Code, etc.).

Relocation benefits are not available for this posting.

The expected salary range for this position based on the primary location of California is $114,200 to $256,800. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law.  A discretionary annual bonus may be available based on individual and Company performance.  This position also qualifies for the benefits detailed at the link provided below.

Benefits

Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

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