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BlackLine
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The Account Manager serves as the client advocate, providing customers with professional support to develop and maintain relationships throughout the account lifecycle. Responsibilities include managing client relationships, ensuring satisfaction and retention, achieving sales targets, and coordinating communication with other departments.
The Principal Customer Success Manager at BlackLine leverages deep product, business, and industry knowledge to partner with customers and guide them to accelerate the business value they receive from their investment with BlackLine. They work directly with customers of varying market segments, sizes, and solution complexities to deliver post-sales efforts via a Customer Success program strategy focused on digital transformation engagement.
The Mid-Market Sales Executive at BlackLine delivers the SaaS platform to accounting and finance teams, achieving monthly sales quotas and building relationships with prospects. Responsibilities include contributing to strategic objectives, prospecting, negotiating pricing, and collaborating with marketing.
Join BlackLine as a Principal Value Architect, Financial Analytics to integrate advanced financial analytics into client solutions. Requires strong foundation in accounting or finance, 6 years' experience in enterprise applications, and expertise in business analysis, financial modeling, data analysis, and visualization technologies.
As a Staff Software Engineer at BlackLine, you will play a crucial role in building the next generation of BlackLine applications and data platform. Responsibilities include designing, developing, troubleshooting, maintaining, and optimizing cloud-based backend components and services, mentoring team members, providing technical expertise, and leading architecture discussions.
The Software Engineering Manager at BlackLine is responsible for leading a talented team in enhancing a high performance, cloud-based, SaaS web application. This role involves managing Agile teams, defining project vision, collaborating with stakeholders, and driving the timely delivery of corporate initiatives.
As a Senior Software Engineer in Test at BlackLine, you will play a crucial role in driving high-quality releases for web-based, mobile applications, and RESTful APIs. Your attention to detail and technical skills will contribute to the success of the company and your peers.
The Application Support Analyst at BlackLine is responsible for handling customer support inquiries, troubleshooting technical issues, and collaborating with customers and technical staff to resolve software application issues. This role requires 2+ years of experience in customer support, web-based applications, and a Bachelor's degree in a related field.
The Principal Success Manager leverages deep product, business, and industry knowledge to partner with customers and guide them to accelerate the business value they receive and return from their investment with BlackLine. They are aligned at key stakeholder level, building and fostering strong relationships to help customers progress on their digital transformation journey. Principal Success Managers work directly with customers to optimize adoption of BlackLine solutions, prevent attrition, and enhance customer satisfaction.
Seeking a Senior Manager for Paymaster Operations role at BlackLine, responsible for streamlining vendor payment processes, leading transformative projects, and driving new solution introductions. Must have strong organizational leadership and influencing skills, and be adept at managing complex business projects in an ambiguous environment. The role involves managing a large global team and ensuring customer satisfaction is prioritized.
Seeking a dynamic Senior Marketing Manager to develop and lead BlackLine's global solution provider marketing program. Responsible for driving a global marketing strategy, developing marketing tools and resources for solution providers, building and maintaining relationships with channel partners, and designing marketing programs for partners to operationalize.
The Contracts Negotiator at BlackLine will be responsible for contract negotiation support, with a focus on mid-market business. They will draft, revise, and redline agreements related to licensing of BlackLine's services, partner with Sales Ops and Finance, and advise on commercial legal matters. The role requires outstanding negotiation skills, creative problem-solving abilities, independence, collaboration, and experience in contract negotiation in the software industry.
Lead the design, implementation, and delivery of BlackLine's global centralized people shared services and manage the Global Mobility program. Drive the vision and strategy of HR initiatives while ensuring an efficient and consistent employee experience.
Provide operational guidance and support to mid-level managers and the Talent Management team. Facilitate employee relations, performance improvement, and HR projects. Collaborate with various teams to ensure effective HR support within the organization.
The Director of Human Resources at BlackLine is a senior leadership role responsible for building relationships, providing talent insights, and leading HR initiatives to accelerate long-term growth for the company and its employees. This position involves workforce planning, talent analytics, and strategic program execution with frequent C-level executive interaction.
The Finance Manager at BlackLine will support Sales, Marketing, and Customer Support functions by providing financial insights and analytics, managing financial planning and analysis cycles, and performing ROI analysis on marketing programs. This is a contract role with the potential for permanent hire.
Seeking a Senior Business Intelligence Data Analyst to analyze, report, and visualize data related to the customer revenue journey. Responsibilities include conducting data analysis, evaluating pricing strategies, leading NRR growth metrics analysis, developing predictive models, creating dashboards, collaborating with teams, and documenting findings.
The BlackLine Field Marketing Specialist will support sales team activities and manage marketing projects to drive business impact on sales growth. Responsibilities include planning and executing field marketing events, managing budgets, communication processes, and analyzing results. The role also involves supporting event processes, producing team communications, and performing additional assigned duties.
The VP of Demand Generation and Marketing Operations at BlackLine will lead the development and execution of comprehensive demand generation strategies, oversee multi-channel campaigns, measure campaign performance, drive lead generation and nurturing programs, manage marketing technology and operations, and collaborate with cross-functional teams.
Develop and deliver innovative training classes and experiences on BlackLine products to customers, partners, and internal employees. Stay abreast of technological advancements and industry trends. Collaborate with stakeholders, achieve delivery targets, and represent BlackLine at key events.
