MANAGER, PMO ANALYSIS
WHAT IS THE OPPORTUNITY?
Enterprise IT Program Management Office (PMO) defines and manages the governance processes to plan, prioritize, track, and align work efforts across all technology initiatives. PMO oversees and reports on the technology portfolio to enable effective decision making throughout the organization. PMO Analysis Manager is a key role within Enterprise IT PMO that leads a Team of PMO Analysts and Coordinators. The PMO Analysis Group owns part and is a key contributor in all major functions of PMO: Governance function: serve as key contributor for ongoing enhancements to the PMO policies and procedures, and own oversight function that ensures ongoing compliance Support function: responsible for technology requests/projects in early stages of the lifecycle to ensure alignment with enterprise priorities and transparency; provide training and guidance Reporting function: ensure accuracy and completenessThis is a highly visible position involving regular collaboration with the IT and Business senior leadership teams.
What you will do

• Manage Technology Project Intake process, including:
• Ensuring alignment with enterprise priorities
• Managing coordination of preliminary reviews with Business and Technical Stakeholders
• Overseeing and managing quality of the sizing process
• Managing regular reviews of the requests without a final disposition
• Own all project related activities and communications until Project Manager is assigned and budget is approved
• Own control function on the Active Project Portfolio, including:
• Overseeing all budget reviews and approvals
• Overseeing all PCR (Project Change Request) activity
• Managing key updates to ensure transparency and accuracy of the portfolio
• Oversee monthly reporting across the portfolio, including:
• Ensuring 100% compliance with reporting requirements
• Managing quality of the reports through definition and implementation of quality controls
• Providing timely and constructive feedback to the Project Managers
• Monitoring through resolution of all issues identified
• Validating the PMO reporting suites prior to publication
• Own PQA (Project Quality Assurance) review process to ensure compliance with SDLC & PMLC requirements across the portfolio, including:
• Defining the process and managing relevant policies and procedures
• Completing PQA reviews in accordance with the PMO policies and procedures
• Providing timely and constructive feedback to the Project Managers
• Monitoring through resolution of all issues identified
• Providing relevant reports
• Train Technology Project Managers on processes and systems
• Manage a Team of PMO Analysts and Coordinators to be aligned to Business Divisions and/or Technology Teams
• Be a thoughtful leader that is effective in recruiting, retaining and growing talent within the PMO Organization
• Take on projects within PMO Governance Function focused on minimizing risk, implementing best practices that align with Company culture and enabling repeatable and auditable processes through effective Policies and Procedures and through appropriate monitoring practices. Projects may include annual SDLC (Software Development Lifecycle) and PMLC (Project Management Lifecycle) reviews, periodic assessments of template library and process re-engineering initiatives.
• Take on projects within PMO Reporting Function focused on enabling effective decision making and thoughtful identification of areas for improvement through robust KRI (Key Risk Indicator) and KPI (Key Performance Indicator) metrics. Projects may include introduction or major enhancements of the executive reporting suites, project portfolio views and/or program and project reporting templates.
• Take on projects within PMO Support Function focused on removing friction from processes. Projects may include process re-engineering initiatives, training methodologies and escalation management.
• Be a thoughtful and supportive change catalyst in all PMO related activities
• Responsible and accountable for appropriate quality controls related to the financial products the bank provides, the services the bank delivers, the processes employed and the incentives with which colleagues are awarded.
• All City National products, financial solutions and services are to be provided ethically and with integrity in a manner that is consistent with the client-first culture and values embodied in City National's PRIDE statement.

Must-Have*

• Bachelor's Degree or equivalent
• Min 7 years' experience in IT Project Mgmt and/ or Project Management Office
• Min 3 years' experience in highly regulated industry
• Min 3 years' experience managing/ supervising small cross functional teams

Skills and Knowledge

• Bachelor's degree, Advanced degree preferred
• Adept at communicating the value of a PMO
• Experience building and/or running a PMO or similar Team
• Knowledge of financial forecasting and variance reporting
• Process oriented and possess strong organizational skills
• Excellent business writing and verbal communication skills
• Must be business savvy with good diplomacy skills in order to influence and be effective with senior executives
• Exceptional leadership, coaching and negotiation skills
• Must have strong knowledge of current project delivery methodologies and enterprise PPM tools
• Knowledge of audit, risk and OCC regulatory frameworks

Compensation
Starting base salary: $111,408 - $189,738 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks .
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'
About City National
We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies.