Summary

Do you take pride in being exceptionally well-organized? Do you love bringing calm and control to even the highest-intensity projects? Teamwork and collaboration are at the heart of everything we do at Apple, and our Payments Marketing Program Team acts as the hub of that process. Join us, and you'll be responsible for maintaining the connections we need for our groundbreaking work. You'll help manage large-scope projects from initial concept through launch and beyond. You'll also have the critical responsibility of partnering with the business collaborators and executive team in order to meet the goals of Apple and the needs of our customers.

The Payments Marketing team at Apple is looking for a marketing programs manager to oversee projects related to building and driving new marketing capabilities. This includes representing marketing needs during the conceptualizing and development stages, running marketing campaigns/programs when launched, and writing playbooks for team members around the globe to bring to bear the capabilities. This role will partner closely with the Store Credit product team collaborate with a number of internal and external partners to conduct due diligence on feasibility/scale, setup marketing programs and analyze program performance. This role also has responsibility overseeing regulatory marketing.

Key Qualifications

Cross functional experience with an understanding of how to build relationships, seek mutual benefit across teams, and represent marketing and the consumer pushing back as appropriate.

Marketing program management experience, understanding the principals of marketing in both the digital and physical retail space and how to apply those to new communication opportunities.

Ability to influence and interact across different levels of leadership through thoughtful and audience targeted written and verbal communications.

Comfortable working in ambiguity, building user requirements, processes and seeking solutions to overcome hurdles.

Detail oriented, with ability to anticipate issues while not getting paralyzed by them.

Description

You will work with the product team, influencing new marketing capability request to get on roadmaps, building marketing requirements for prioritized ideas, taking capability into execution by developing and driving marketing programs and measuring the success of programs.

You will work cross-functionally (such as legal, finance, privacy) to determine and meet requirements for running programs/campaigns.

You will build and maintain marketing programs/campaigns targeted to lifecycle objectives, including acquisition, retention, and win-back in both digital and physical retail spaces.

You will assess and adjust programs/campaigns for success through developing and measuring critical metrics and determine scalability, feeding back improvements to product team.

You will educate and work with worldwide and regional teams on rollout and execution, developing launch presentations and maintaining ongoing playbooks.

Education & Experience

Bachelors degree or equivalent, with 8 to 12 years of experience.