Job description

The District's Information Technology Division (ITD) has 600+ staff members, including programmers, network engineers, project managers, and administrative staff - all of whom provide support to the schools and LAUSD's business/functional units in a professional, forward thinking, and challenging environment. Technologies supported range from personal systems to enterprise-wide systems and applications.

• *To be officially considered, all candidates must apply on the LAUSD Talent Acquisition and Selection Branch website www.lausdjobs.org*

Job Duties:

• Troubleshoots and corrects complex interconnectivity and interoperability WAN issues related to network voice, video, data and security systems and supporting enterprise network devices.

• Analyzes, installs, configures, and maintains security infrastructure and/or advanced auxiliary support systems to enterprise network devices, including but not limited to authentication and access control servers and devices, system logging utilities, traffic shaping systems, traffic analysis systems, and event correlation systems.

• Troubleshoots, diagnoses, and corrects internal and external data, and/or security-related network issues utilizing network management systems. - Performs regular system administration, installs software patches, reviews logs, and resolves data and/or security events.

• Audits availability and performance of enterprise network devices, including servers and application appliances, to assure service availability. - Implements, configures, upgrades and tests WAN, carrier, or enterprise level network equipment, devices, and systems.

• Diagnose, troubleshoots, and corrects network service issues related to Voice over IP (VoIP) systems (including multi-service infrastructure issues), video, and/or security systems.

• Assists in the implementation and/or design of voice, video, and/or security solutions.

• Develops and maintains documentation and diagrams for network or security environments.

• Assesses security threats posed by changes in network hardware or architecture.

• Monitor WAN performance and performance of WAN support systems to ensure effective and reliable service availability.

• Acts as a liaison with service providers to resolve problems and resume digital service.

• Provides technical assistance to other District service provider organizations and District locations.

• Uses appropriate applications or appliances to determine and resolve WAN or security issues.

• Provides assistance and/or acts as a mentor to lower level information technology staff and new employees.

*Please go to www.lausdjobs.org to see the full list of job duties.

Education:

Graduation from a recognized college or university with a bachelor’s degree in data communications, network engineering, computer science, information systems, electrical engineering, math, telecommunications management, or a related field. Qualifying experience in addition to that listed below, may be substituted for the required education on a year-to-year basis.

Experience:

Three years of general experience in the installation, maintenance, and support of wide area networks, and related equipment.

At least two of the three years must include technical experience in at least one of the following areas:

• Supporting, implementing, and configuring enterprise voice over IP environments. Support of advanced enterprise security technologies including but not limited to, enterprise monitoring and alerting systems, authentication/authorization appliances and systems, event correlation and analysis systems, or vulnerability assessment and remediation systems.
• Supporting converged and videoconferencing systems including MCU's, gateways and gatekeepers over IP networks.
• Supporting a large metropolitan wired and wireless data network with a minimum of 1,000 nodes and 10,000 network components including edge routers, MDF switches, WAN Core switches and distribution routers.

Successful completion of courses in support of wide area networks, security, and digital electronics in the armed forces or equipment manufacturer’s training program or recognized trade school or college may be substituted for up to one year of the required experience.

Special:

• A valid driver’s license to legally operate a motor vehicle in California. Use of an automobile.
• A Cisco Certified Network Professional (CCNP) (Enterprise, Data Center, Security, Service Provider, or Collaboration) certification is required and must be kept valid during the term of employment.
• An additional Cisco Certified Network Professional (CCNP) (Enterprise, Data Center, Security, Service Provider, or Collaboration) certification or equivalent certification such as Aruba Certified ClearPass Professional (ACCP) or Certified Wireless Network Professionals (CWNP) certifications such as CWAP (Certified Wireless Analysis Professional), CWDP (Certified Wireless Design Professional) or CWSP (Certified Wireless Security Professional) are preferred.
• A Cisco Certified Internetwork Expert (CCIE) (Enterprise Infrastructure, Enterprise Wireless, Data Center, Security, Service Provider or Collaboration) certification is highly preferred.

Benefits:

• Paid medical/dental/vision insurance premiums for employee and eligible dependents
• Eligible for membership in the California Public Employee Retirement System (CalPERS)
• Vacation: Two weeks of paid vacation to start. Three weeks after five years of year-round paid service.
• Holiday: 13 paid days
• A generous sick time policy/hours
• Plus more!

*To be officially considered, all candidates must apply on the LAUSD Talent Acquisition and Selection Branch website www.lausdjobs.org*